Outlook Troubleshooting

Outlook Problems and Solutions
Checking your mail messages.
  • Unread mail will appear in bold letters. Click on a message once to open the e-mail on the right side of your screen. (Click here)
  • Double click on the message to open it up and view it in a new window.
Checking messages you have sent to others.
  • Click on "Sent Items" on the left hand side of the screen. (Click here)
Sending a new message.
  • Click on the "New" drop down box and select "Mail Message".
  • Write in your recipient's address in the "To" box, and fill in a Subject for your message. (Click here)
Adding appointments to your calendar.
  • Click on the "Calendar" tab on the lower left hand side of the screen, and you will see a daily calendar. (Click here)
  • Choose a date and double click on the time slot to add an appointment. (Click here)
Inviting others to an appointment.
  • Once you've set an appointment, click on "Invite Attendees" under the "Appointment" tab.
  • You may also set how far in advance an alarm is given to remind those attending. (Click here)
Making a distribution list.

This is helpful if you have a group of contacts you will be sending mass e-mails to in the future.
  • Click on the drop down box entitled "New" and select "Distribution List".
  • You may view members by clicking on the "Members" button in the "Show" group. (Click here)
  • You may add new members by clicking on the "Add New" button in the "Members" group. (Click here)
Adding a contact to your address book.
  • Under the "New" drop down box, click on "Contact".
  • Add general information regarding the person you wish to add. (Click here)
Selecting contacts when sending a message.
  • When writing a new e-mail message, click on the "To" box and select contacts from your list. (Click here)

NOTE: The tasks and steps outlined on this page refer to Microsoft Outlook 2007. The steps in previous versions of MS Outlook or Outlook Express will differ slightly.