Contact Me

Email: zzhang [at] pace [dot] edu

School of Computer Science and Information Systems
Pace University
One Pace Plaza
New York, NY 10038


June 17-21, CSST, Rutgers University

April 8-9, NSF CAREER Workshop, Washington, DC

April 2-3, iConference, Washington, DC

November 3-7, CSCW2018, Jersey City, NJ

I am an Assistant Professor in the Seidenberg School of Computer Science and Information Systems at Pace University. My research spans the fields of Human-Computer Interaction (HCI), Computer-Supported Cooperative Work (CSCW), Healthcare Informatics, and Social Computing. I am particularly interested in understanding how we can design and use novel technologies to support information sharing, decision making, and collaboration in highly dynamic environment, such as healthcare settings. Most of my current work is situated in emergency care environments. Unlike other clinical settings, emergency care domain provides us with an ideal research space with unique design challenges relevant to the HCI and CSCW communities. For instance, decision making is guided by emerging rather than existing information, demanding fast and effective approaches to integrating information from different sources; emergency care teams usually involve professionals from multiple disciplines, leading to a diversity of information and technology needs; emergency care is characterized as messy, ad hoc and unpredictable, adding more design constraints. The goal of my research is to address these design challenges.

In my research, I use a variety of methods, including both qualitative and quantitative methods, to understand problem domains and identify opportunities for technology support. I also draw from my HCI and technical background to design and develop technological solutions based on empirical evidence. Through my research, I hope to not only provide concrete technology solutions to particular problems, but also to produce generalizable knowledge, including conceptual and design insights, that can be applied to other domains.

Prior to joining Pace, I completed my Ph.D. in Information Science in the College of Computing and Informatics at Drexel University. During my PhD studies, I was a member of the Laboratory for Interactive System for Healthcare (IS4H) , and was advised by Professor Aleksandra Sarcevic.


March 2019: Paper accepted to MedInfo 2019!
My paper, "Understanding patient information needs about their clinical laboratory results: a study of social Q&A site", has been accepted to MedInfo 2019.

September 2018: Paper accepted to CSCW 2018!
My paper, "Coordination Mechanisms for Self-Organized Work in an Emergency Communication Center", co-authored by Aleksandra Sarcevic, has been accepted to the ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW'18).

Sep. 1, 2017: Started working at Pace Univeristy!

Nov. 29, 2016: Successfully defended my thesis!
I am pleased to announce that I have successfully defended my PhD dissertation. My thesis title is "Supporting Information Sharing in Emergency Medical Settings: A Study of Pre-Hospital Information Space".

September 2016: Paper accepted to CSCW 2017!
My paper, "Constructing Common Information Spaces across Distributed Emergency Medical Teams", co-authored by Aleksandra Sarcevic and Claus Bossen, has been accepted to the ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW'17).

June 2016: Paper accepted to AMIA 2016!
Our paper, "Checklist as a memory externalization tool during a critical care process", co-authored by Aleksandra Sarcevic, Ivan Marsic, and Randall Burd, has been accepted to the America Medical Informatics Association Annual Symposium (AMIA'16).